The Buying Process

We aim to make the buying process as simple and enjoyable as possible.

    1. Call us on 01452 412345 to make an appointment.
    2. We come out to your property, at a time convenient to you.
    3. Our designer will measure your kitchen, and note any restricting features.
    4. He will then talk with you about your functional requirements and listen to any ideas you have on design and style.
    5. It is helpful at this time if you are able to give us an idea of your budget. This will aid us in tailoring the right package for you.
    6. Our designer will then leave your property. At no time will you be pressured to buy from us.
    7. You will then receive back from us a computer generated image of your new kitchen and a first estimate based on the kitchen style you discussed.
    8. If you find this estimate is broadly acceptable we then recommend you come into our office. We have a display area with a large range of component items (including cabinets, doors, worktops, handles and flooring). We will lead you through the process: you will be able to choose more precisely the individual components you are after. And we are here to help and guide you. Note: visits to our office are by appointment only.
    9. A more detailed estimate will then be prepared for you. You can change your design choices as many times as you wish.
    10. Once you are happy with your design, we will invite you back into our office for some final paperwork. A 50 % deposit is payable to kick start your order.
    11. Delivery of the kitchen will be at your convenience, but we usually work on a minimum lead time of 3 weeks. It’s always worth asking if you need anything sooner and we will do our utmost to accommodate you.
    12. The final balance of payment is payable upon delivery.
    13. We are happy to recommend kitchen fitters, if required.